[Radical1, Logic Pro] Radical1 Authorization Error (iLok 5.10.5)

Modified on Fri, 8 May at 12:47 PM

If you encounter an Authorization Error (Error 6004) in Logic Pro, it might be due to an issue with the latest iLok License Manager (v5.10.5). Going back to iLok License Manager v5.10.4 fixes the issue. Here's how:

  1. Download iLok License Manager version 5.10.4 from here: https://assets.soundradix.com/downloads/support/LicenseSupportInstallerMac%205.10.4%20b5324-72ed0501.zip

  2. Run the Uninstaller: Unzip the downloaded file, open the .dmg, and run Uninstall License Support. You must uninstall 5.10.5 first to ensure a clean downgrade.

  3. Install 5.10.4: Run the License Support.pkg file.

  4. Verify in Logic Pro: Launch Logic Pro. Radical1 should now load successfully.

Troubleshooting


If the error persists, restart your Mac, launch Logic Pro, and go to the Logic Pro Plug-in Manager (Logic Pro menu -> Settings -> Plug-in Manager), locate Radical1, and click Reset & Rescan Selection.

If you still have any issues, please send us an email to support@soundradix.com.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article