Frequently asked questions

Can SurferEQ Track the Pitch of Polyphonic Content?
SurferEQ's real-time pitch detection engine is monophonic and therefore won't work well for polyphonic material in its regular Surf mode. However,...
Mon, 6 Apr, 2020 at 12:48 PM
I'm Not Seeing Any Presets. Why?
SurferEQ includes several presets for VST2 (fxb/fxp), Audio Unit (aupreset) & Pro Tools AAX/RTAS (tfx). Unfortunately, Some hosts does not support fxb ...
Mon, 6 Apr, 2020 at 12:50 PM
Automation Is Broken Under Pro Tools! (Mac)
 Unfortunately since version 1.2.5 the parameter values has been changed to support the visually impaired. Attached is version 1.2.4 if required. We...
Mon, 6 Apr, 2020 at 12:51 PM
SurferEQ 2 or SurferWQ 2 Boogie Opens With Black Area
SurferEQ 2 requires OpenGL 2.1 or better. In case OpenGL fails to respond properly SurferEQ will open with the OpenGL area showing only black. It w...
Mon, 6 Apr, 2020 at 12:51 PM
Output Fader Goes Down Only to -20dBFS
On SurferEQ 2 we've added meters to the output gain. In order to maintain compatibility with older sessions we've kept it with the original Surfe...
Mon, 6 Apr, 2020 at 12:53 PM
I Can't Authorise my Boogie!
Thank you for having SurferEQ Boogie! Problem:  I didn't receive any e-mail with my code. Resolution: Simply go to our website, log-in and go...
Mon, 6 Apr, 2020 at 12:55 PM