Frequently asked questions

Can SurferEQ track the pitch of polyphonic content?
SurferEQ's real-time pitch detection engine is monophonic and therefore won't work well for polyphonic material in its regular Surf mode. However,...
Tue, 20 Oct, 2015 at 8:50 PM
Why I'm not seeing presets?
SurferEQ includes several presets for VST2 (fxb/fxp), Audio Unit (aupreset) & Pro Tools AAX/RTAS (tfx). Unfortunately, Some hosts does not support fxb ...
Mon, 8 Jun, 2015 at 2:39 PM
Automation is broken under Pro Tools! (Mac)
 Unfortunately since version 1.2.5 the parameter values has been changed to support the visually impaired. Attached is version 1.2.4 if required. We...
Mon, 22 Jun, 2015 at 5:54 PM
SurferEQ 2 or SurferEQ 2 Boogie opens with black area
SurferEQ 2 requires OpenGL 2.1 or better. In case OpenGL fails to respond properly SurferEQ will open with the OpenGL area showing only black. It w...
Tue, 20 Dec, 2016 at 1:31 PM
Output Fader goes only down to -20dBFS
On SurferEQ 2 we've added meters to the output gain. In order to maintain compatibility with older sessions we've kept it with the original Surfe...
Mon, 9 Jan, 2017 at 5:07 PM
I can't authorize my Boogie!
Thank you for having SurferEQ Boogie! Problem:  I didn't receive any e-mail with my code. Resolution: Simply go to our website, log-in and go...
Mon, 3 Apr, 2017 at 10:54 AM