SOUND RADIX SUPPORT
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Knowledge base
General
License & Authorization
13
How Many Computers Can I Authorize With My License?
Authorization Limit Exceeded Error
I Didn't Receive the Email With the Download Information
Can I Sell or Transfer My License to Another Party?
How to Activate a Trial Using the iLok License Manager
View all 13
Troubleshooting
5
Cubase 8 is Frequently Crashing
How to Provide a System Report
How to Provide A Crash Report
Plug-In Doesn't Show up Even in Logic X's Plug-In Manager With High Sierra
Legacy Sound Radix 32bit Plug-Ins
FAQ
15
Do you support RTAS?
macOS 10.15 Catalina Comptability
How to Open Mono VST3 Plugin Instances in Reaper
How to Scan for New Plugins?
How to Join a Remote Support Session
View all 15
32 Lives
FAQ
14
My CPU Usage in Logic Pro X Is High, I'm Hearing Crackles and Audio Drop-Outs
Logic Pro X CPU Spikes
Is 32 Lives Compatible with Pro Tools and Cubase?
32 bit Audio Units Don't Show Under Ableton Live
If I Purchase 32 Lives, Do I Get All the Plug-Ins Shown in the Screenshots?
View all 14
Installation and Authorization
8
New License Redemption and iLok License Activation
I've Migrated to a New Machine and Now 32 Lives Runs in Trial Mode
I've Received an Update Notification but Don't See an Update Link in My User Area
Installing Virtual Guitarist 2 on Newer Machines
How to Uninstall 32 Lives
View all 8
TC PowerCore
2
TC PowerCore Clean Install
Enabling TC PowerCore FireWire in Mac OS X Yosemite
Troubleshooting
5
Cubase / Nuendo Mutes with Resurrected Plug-Ins
Antares Auto-Tune UI not showing up!
32 Lives is Installed but Plug-Ins Aren't Opening!
How to Test Your 32-Bit Plugin in Reaper 32-bit
I Can't Install Liquid Mix
Auto-Align
FAQ
11
I own Auto-Align legacy (pre-iLok) and I want to upgrade to Auto-Align 2
[Auto-Align 2] Captured audio was shorter than 30 seconds
I want to upgrade to Auto-Align 2, will I lose My Auto-Align (1) license
How to Activate your Auto-Align 2 Upgrade License
[Waveform] Auto-Align 2 makes my Stereo channels Mono
View all 11
(Legacy) Auto-Align 1
1
[Auto-Align 1] What's the Best Way to Align a Multi-Track Drums Recording?
SurferEQ
FAQ
7
Can SurferEQ Track the Pitch of Polyphonic Content?
I'm Not Seeing Any Presets. Why?
Automation Is Broken Under Pro Tools! (Mac)
SurferEQ 2 or SurferEQ 2 Boogie Opens With Black Area
Output Fader Goes Down Only to -20dBFS
View all 7
Pi
FAQ
6
What's the Difference Between Pi and Auto-Align?
Pi Causing Track to Be Out Of Sync
Does Pi Support Track Freeze?
Some Pi Tips
I'm Getting Sync Errors
View all 6
Drum Leveler
FAQ
3
Why Am I Not Seeing Presets?
Drum Leveler Crashes When Instantiated
Drum Leveler UI Is Sluggish
Muteomatic
FAQ
3
Why Does Muteomatic Grey out the Record Button? Why Is Pressing the Play Button Also Toggles the Record Button?
I'm Running Pro Tools HDX. Is There Any DSP Version for Muteomatic?
How to Disable (Or Enable) OpenGL?
POWAIR
FAQ
3
Where my radical presets are stored?
How to Disable OpenGL?
No Factory Presets for POWAIR!
Auto-Align Post
FAQ
10
How to Align Multiple Mics?
Why Do I See Only Part of My Audio Selection / Why Do I See Only First Clip?
Is Auto-Align Post Supported on Pro Tools HD?
[Pro Tools] I'm not seeing Auto-Align Post in my insert plugins list
Auto-Align Post VST/AU, When?
View all 10
ARA
6
Which hosts supports Auto-Align Post ARA?
I'm getting a warning about Media Offline and that Analysis was cancelled.
I'm getting an "Alignment invalidated by edits" message
Nuendo becomes sluggish with Auto-Align Post
How to use Auto-Align Post ARA in Pro Tools
View all 6
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