FAQ
AAX & RTAS are both proprietary formats for Avid's Pro Tools. RTAS is the legacy format and has been supported from Pro Tools LE 5.x until Pro ...
Sun, 23 May, 2021 at 10:03 AM
On October 7, 2019, Apple released macOS 10.15 Catalina. In addition to new features, macOS 10.15 Catalina is the first version to completely remove 32-bit ...
Mon, 23 Dec, 2019 at 4:11 PM
Load a VST3 Plugin. Click on the plug-in's I/O assignments. From the plugin pin connector click the 'I/O' button. Go to 'Request VST...
Mon, 23 Mar, 2020 at 4:46 PM
Nuendo 10 and Cubase 10 1. Open Nuendo/Cubase. 2. Under the Studio menu, click VST Plug-In Manager. 3. Click the Refresh icon. 4. Click the Blacklist t...
Wed, 20 Jan, 2021 at 12:46 PM
We're using Zoho Assist for remote sessions. We will send you an invite a few minutes ahead of our scheduled time. Please follow these steps in o...
Mon, 17 Aug, 2020 at 2:40 PM
If you're unable to create a support ticket, email us directly at support@soundradix.com.
Sun, 8 Nov, 2020 at 9:01 AM
The following products have been tested and are compatible with macOS 11 Big Sur: Auto-Align 1.6.1 Auto-Align Post 1.1.1 and 1.2 (VST3-ARA2 ]) Drum...
Thu, 17 Jun, 2021 at 10:47 AM
Issue: Re-opening a project/session, selecting `Default` preset from preset manager won't work. Workaround: Use A/B: Switch to B (or A if ...
Tue, 23 Feb, 2021 at 10:08 AM
Plugins might load in their non-default state in Audition under Windows 10. If you encounter this, close Audition and delete the 'EffectPresets.XML&#x...
Mon, 5 Apr, 2021 at 4:52 PM
We had several reports of people not seeing their plug-ins under M1 Macs. At the time of writing, Sound Radix plug-ins are Intel 64bit and have no nativ...
Tue, 11 May, 2021 at 1:58 PM